90 seconds: why we built a simulated company, and why AI changed what support training has to be
The problem we couldn't stop seeing
Every entry-level posting demands experience nobody explains how to get. Bootcamps sell videos. Free sims take an afternoon. And now the postings want AI fluency nobody teaches either.
So we built the missing piece: a company safe enough to learn in, rigorous enough to grade you like an employee, AI-first because the job now is.
Pilots train in simulators. So do support engineers.
Real companies can't let beginners practice on real customers. So we built one you can't break. The work is real. The stakes are safe. The record is permanent.
You watch
Videos, quizzes, and a certificate that says you attended.
- No real tickets, no real tools
- AI mentioned in one module, if at all
- Nothing an employer can verify
- $8,000 to $15,000 upfront
You sample
A few hours of browser tasks and a completion badge.
- 3 to 6 hours, self-paced
- No AI training at all
- Model answers, no grading depth
- No sustained work record
You do the job
12 weeks on a live support desk, graded like an employee.
- Real Jira, Confluence, Slack, SQL, Postman
- You build AI tooling as part of the job
- Every ticket graded on 6 dimensions
- A public, verifiable work record forever
Mentors read your actual tickets
Senior leads review your work and push you harder each week.
Standups, 1-on-1s, Friday retros
Daily standups, a weekly 1-on-1, a Friday review of your numbers.
SLA clocks that don't care
Ten minutes into your first P1, it stops feeling like practice.
You need experience to get hired. You need a job to get experience. We broke the loop.
Experience and AI fluency, provable, in 12 weeks. Applying takes 5 minutes and costs nothing.
11 founding seats remaining