What the price includes
$299/month × 3
About $897 total. Billing stops automatically after the third charge. Applying is free.
- 12 weeks on a live simulated support desk, real enterprise tools
- The AI-first curriculum: prompting for diagnostics, building skill files, and the capstone AI tool you ship on your record
- Structured first week: orientation, tool training, and shadowing before your queue opens
- A written review of every ticket you close, linked from each score on your record
- Every grade reviewed by a person before your record can be published, and an appeal if you disagree
- Verified certificate, assessment letter, and your public work record
- Community membership included free during your Residency and for six months after you certify
- Your record is yours forever. Cancel and it stays live.
- You will never pay us more than $897 in total, ever.
The onboarding guarantee
Finish onboarding week and your first real ticket, then decide. Not what we promised? Full refund within three weeks. No forms.
The money, stated flatly
A Tier 1 help desk role pays $41,000 to $56,500 (Robert Half, 2026 Salary Guide). Whether $897 is worth it depends on what you earn now.
What you leave with
A verified certificate, an assessment letter, and a public record of real work employers can read. Yours to keep, wherever you go next.
The Community comes with the Residency.
The career services around the Residency: a verified evidence profile, an AI copilot that knows your work, the Interview Gym, Circles, Career GPS, and an evidence-first job board. Included while you are in the programme and for six months after you certify.
Included
No extra charge during the Residency, or for six months after you certify.
Ready when you are.
Applying is free and takes about five minutes.