Pricing
Start free. Then month to month
Three ways to build a record an employer can check. One of them is free, and every price is shown in full.
Before you buy anything
- The Desk is $39 a month, flat. One price, every month, plus tax where it applies. Cancel any time from your account in one click; you keep access to the end of the month you paid for.
- Your record is yours forever. Cancel and it stays live.
- Cancel in one click, from your account page.
Three ways in
What each one costs, and when it stops.
Try it free. The Desk is $39 a month, cancel any time. The Desk Pro is $69 a month.
Free
For finding out whether this is for you.
2 tickets /week
No card, ever.
Work one real support ticket. We score it and show you exactly how you did - on the same 11 dimensions we score everyone on.
- You get a page you can send to anyone.
- It stays up whether or not you ever pay us.
- Two fresh tickets at the start of each week, never one you have worked before.
- Every Friday we show you how it should have been handled.
- This is not a trial and never turns into a paid plan.
- We will not ask you for a card.
The Desk
For keeping your skills sharp.
$39 /mo
One flat price. Cancel any time; the price you join at stays yours while you stay subscribed.
12 tickets a month, scored the same way.
- You get a replay of every ticket you worked.
- What you did, what you missed, and the better path.
- You also get the tickets an AI could not solve.
- Cancel any time from your account. No minimum.
- What is not in this plan: no calls, no group, no mentor.
The job hunt
The Desk Pro
For making the move into support engineering.
$69
a month. Card payment through Stripe. Cancel any time from your account.
Everything in the Desk, and the tools for getting hired.
Everything in the Desk, and then:
- The job board: curated support roles, and you can tell us which ones you want
- Live group calls you can book a place on, and the recordings afterwards
- Instant AI feedback on your résumé, and a review by a person once a quarter
- The Interview Gym: mock interviews with an AI hiring manager, scored
- Your full record, the thing you actually show an employer
Side by side
What changes between them.
| What is compared | Free | The Desk | The Desk Pro |
|---|---|---|---|
| Tickets | 2 a week | 12 a month | 12 a month |
| How it is scored | Automatically | Automatically | Automatically, and you can dispute a grade |
| Job board and group calls | No | No | Yes |
| Résumé reviews and the Interview Gym | No | No | Yes |
| What you keep | A page you can send | A record that grows | A record that grows |
What the price includes
The Desk Pro: the Desk, plus the job hunt.
Everything in the Desk, and the tools for getting hired. Month to month. No hidden fees.
The Desk Pro
One flat price, charged monthly by card. Cancel any time from your account. Every ticket is graded on the same rubric.
$69a month
Already on the Desk?
Starting the Desk Pro switches your plan in place. You pay the difference for the rest of the month, and your record carries on.
What you leave with
A public record of real work employers can read. Yours to keep, wherever you go next.
For employers
What a company can buy
You are not the buyer above. These are the two things an employer can pay us for today.
Support-bot grading - $500, once
Custom ticket authoring - $1,500, once
Members appear on Talent once they have five verified tickets. See what an employer gets.
Before you decide
What people ask about the price
Straight answers about money, before you decide.
Work on a live simulated service desk: real tickets, real SLA clocks, every ticket scored dimension by dimension, and a record an employer can check. The Desk Pro adds the job board, live group calls, résumé reviews and the Interview Gym.
Once a month, from the day you start: $39 for the Desk or $69 for the Desk Pro. Cancel any time from your account.
Try it free first - two tickets a week, no card. The Desk is month to month: cancel any time from your account and you keep access to the end of the month you paid for. The Desk Pro works the same way: cancel any time and you keep it to the end of the month you paid for.
Nothing. The Desk has no weeks and no schedule - you work tickets when you want. Billing does not change: $39 a month, cancel any time.
No. The Desk is $39 a month and the Desk Pro $69 a month. Interview Gym sessions over the monthly four are $25 each.
As much as you give it. Your monthly tickets fit alongside study or a job, but each one is real work with real deadlines, not a course you can watch.
The Desk Pro · open now
You do the work
and we hand you the record
Real tickets on a simulated support desk, with AI at your side. Scored ticket by ticket. Leave with a record of the work you did.