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Free ticket

A real desk, not a course.

Two tickets a week from the real-ticket catalogue - never a fault you have already seen. Scored on the same rubric.
Start your ticket
The Zeloric workbench open on a ticket: the ticket header with a running SLA clock, an AI triage panel suggesting a cause and a fix with Accept, Correct and Overrule, the customer thread, the ticket properties on the left, and the tool rail down the side.
Open your ticket

Tell us where to send your report, then work it.

No card. The ticket opens in the workbench above, in this browser, in about ten seconds.
  • No card. Not now, not later.
  • Two graded tickets a week, and never one you have worked before.
  • You work it in the same workbench our Residents use.
  • Work your ticket first. We ask for your email when you close it, so your work is kept.
Checking for a ticket you already started…
Want to see one first?
Read a whole ticket from start to finish: what the customer sent, what the desk found, what was ruled out, and the note that closed it. No account - and it does not use a ticket.
Read a worked ticket
What the Desk Pro adds
Your free tickets are scored automatically, and you can dispute any grade. More tickets every month and a record that grows - that is what the Desk is for.
See the Desk Pro
The Desk Pro · open now

You do the work
and we hand you the record

Real tickets on a simulated support desk, with AI at your side. Scored ticket by ticket. Leave with a record of the work you did.