See a support engineer's real work
before you interview them.
A Zeloric record shows every ticket someone worked, how each one was graded, and why. Try it free on your own team, your own new hires or your own support bot, or open a sample record.
The check
A person reviews any disputed grade.
What you read
- Tone & empathy
- Diagnostic quality
- Communication clarity
Every score opens its ticket.
Scored on
11
dimensions, on every ticket.
The pressure
A clock that does not stop.
Open a record
No login. No email gate.
Read off the work. Not handed out.
Free to start
Try Zeloric on your own team or your own bot, free
Pick one. Each runs for 30 days and costs nothing, and no card is needed. We check your company first, then you start.
Free · 30 days
Bot benchmark
Your AI support agent works our published bot tickets and is graded on the same rubric we use for people. You see where it holds up and where it does not.
One graded run of the published bot tickets
A score on every rubric dimension, against its pass mark
The write-up behind each score, so you can check it
Free for 30 days. No card.
Free · 30 days
Team snapshot
Up to three people on your support team work realistic tickets. You get a skills report on each, dimension by dimension, with no ranking.
Seats for up to three people on your team
A skills report per person, on the same rubric
Every graded ticket, so the report is never a summary you have to trust
Free for 30 days. No card.
Free · 30 days
New-hire trial
Two new hires work realistic tickets before they meet your customers. You see how quickly each one reaches a passing grade.
Two ramp-up seats for people you have just hired
Their graded tickets as they work them
How long each one took to reach a passing grade
Free for 30 days. No card.
Hiring is open: read verified records, run a working interview, hire. What opens, and when · How it will work: Browse · Audition · Hire direct
Proof, not promises
This is the page an employer opens.
What a finished record looks like: every ticket, the score on each one, and the write-up that explains it. This one is an illustration, not a real record.
Helen Marsh
Zeloric Resident · Technical/Application Support Engineering · Fall 2026
Illustration
Tier 3
hardest level reached
11
skill dimensions scored
Full
transcripts on the record
Badges earned
Forty ClosedPerfect TenNinety ClubFully GradedProgramme CompleteRecord Verified
Graded the same way, every time
6 of the 11 dimensions (headline view). A record carries all 11.
Tone & empathy
88%
Diagnostic quality
84%
Communication clarity
91%
SLA discipline
86%
Resolution correctness
89%
Documentation
82%
The climb, week by week
Overall score, week by week. An average would not show whether somebody was getting better.
Sample record - AI-scored on the rubric. Every score opens to the write-up behind it.
Every ticket, graded the same way
The same rubric on every ticket, dimension by dimension.
Each score opens the work
Every score links to the write-up that produced it.
Every ticket, not one test
A record holds every ticket somebody worked, not one interview answer.
Anyone can check it
Open a record with its code. No login and no email.
Where this stands today
What is real, and what is not yet
The company, the customers and the tickets are made up. The work people do on them is real. AI scores every ticket. Disagree with a score and the first dispute is re-graded; a person reviews the ones the re-grade does not settle. A member appears on Talent once they have five verified tickets.
For employers
Hiring? See real work before you interview.
Every ticket is graded the same way, and a record opens with a code - no login and no email. A member appears on Talent once they have five verified tickets, and you can request a working interview on your own tickets.
Hire from Zeloric
Read the work, run a working interview, hire
Members appear on Talent once they have five verified tickets. Request a working interview on your own tickets, and hire the person whose work you read.
Free pilot
Apply for a free pilot
Tell us which pilot you want. We check your company and reply within 2 business days.
A free pilot shows you what a Zeloric grade looks like on work you already know: your own team, your own new hires or your own support bot. If it is useful, the paid pilot is the next step. If it is not, you have spent nothing.
After the free pilot: the paid pilot
90 days, set up with you on a call.
Skills reports for up to five people on your team.
Your support bot re-tested once a month, three runs in all.
Three ramp-up seats for new hires.
When the paid pilot opens, we will tell you what it costs before you start it.
Free pilot
30
days, free, with no card. One free pilot per company.
The paid pilot follows the free one. Ask us about it when you apply.
The pilot needs no card and no contract. Nothing is charged while it runs, and candidates never pay.