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Fraud prevention desk · Open now

Do the job of a fraud analyst.

Real orders. Open the evidence. Make the call.

Graded on your decision and your reason.

Try this desk for 60 secondsSee the prices

Free. No sign-up. About a minute.

The fraud prevention desk on an electronics order: the order facts, two evidence panels opened, and the learner's fraud estimate set to 75 percent before the system's verdict is shown.
A real order. Your call comes before the machine's.

What you do

The work, the way a fraud prevention team does it.

For fraud analyst, fraud investigator and disputes roles.

  • Card payments and orders, in a live queue.
  • Open the evidence. Approve, check or decline.
  • Make your call first. Then judge the machine's.
The fraud queue: three orders waiting, each with its amount, merchant and time left.
The fraud queue: orders waiting, each with time left.

A shift

How a shift runs.

  1. 01

    The queue opens

    Orders and payments arrive with a clock. The evidence is inside each one.

  2. 02

    You decide

    Approve it, check with the customer or decline it, and say how sure you are.

  3. 03

    You are graded

    On whether your call fits the evidence, what a mistake would cost, and your reason.

The grading

What you are graded on.

  • Whether your decision fits the evidence you saw
  • Whether you checked the evidence worth checking
  • How well your confidence matched the evidence
  • What a wrong call would have cost the business
  • The reason you wrote down

Fraud shifts are practice for now. They reach your Shift Record once two fraud leaders sign off how the desk scores.

Fraud prevention deskThe fraud desk's commit step: the learner sets a fraud estimate of 75 percent before the machine's verdict opens.
Your call first. Then the machine's.

Pricing

Start free. Pay when you want more.

One plan opens every desk. The 60-second shift is always free.

60-second shift

Free

One quick case. An instant score. No sign-up.

Try a 60-second shift

Your first full shift

$1

A whole support ticket, fully graded. Refunded if you ask.

Work your first full shift

The Pass

$39 a month

12 graded shifts a month, on every desk as it opens.

Start the Pass

The Desk Pro

$69 a month

Everything in the Pass, plus the job board, group calls, résumé reviews and the Interview Gym.

Start the Desk Pro

US dollars. Plans renew each month. Cancel any time. Full refund in your first 14 days.

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The medical claims desk on a denied claim: the insurer's notice with its codes, records to ask for, a phone call to the insurer, and hints.
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Try the fraud prevention desk for a minute.

Free. No sign-up. One case, three calls, an instant score.

Try this desk for 60 seconds