Skip to content

60-second shift · free, no sign-up

Try the job for a minute.

Pick a desk. Make three calls. See your score.

A customer can't sign in. Work it.Ticket · Priya, Northwind Clinics · "I can't log in"

"I can't log in since this morning. It says my password is wrong, and I have reset it twice." Northwind's account shows that their administrator switched on single sign-on yesterday afternoon. Nobody else at Northwind has written in.

Question 1 of 3What do you check first?
Time so far 0:00 · no clock to beat

The whole job

A full shift is the real thing.

The 60-second shift is one decision at a time. A full shift is a whole ticket or case, with the tools, the customer and the clock.

  1. 01

    Try

    This 60-second shift, free.

  2. 02

    Work a full shift

    A whole ticket or case, graded on every part.

  3. 03

    Keep the proof

    Every graded shift adds to your Shift Record.

The tech support desk on an open ticket: the customer's message, the AI's suggested cause and fix with Accept, Correct and Overrule, and the ticket details beside them.
A full shift on the tech support desk: the customer, the AI's suggestion and the tools.

Ready for the whole job?

One full shift. Every part graded. Your record starts here.

Work your first full shift